Integration Capabilities Overview
Last updated: September 29, 2026
Introduction
Slang connects with several reservation and private event lead platforms, and what Slang's AI concierge can do for your guests depends on which platform you're integrated with. This article gives you an at-a-glance view of what's supported today across OpenTable, Resy, SevenRooms, and Yelp, so you know what to expect (and what to tell your guests) no matter which system you run on.
Looking for setup instructions for a specific integration? Check out the dedicated getting-started article for your platform. This article is about what each integration can do, not how to connect it.
At a Glance
Reservation Management Platforms
Capability | OpenTable | Resy | SevenRooms | Yelp |
|---|---|---|---|---|
✅ | ✅ | 🔶 Not supported | 🔶 Not supported | |
Book known guests | ✅ | ✅ | ✅ | ✅ |
Book unknown (new) guests | ✅ | 🔶 Not supported | ✅ | ✅ |
Credit Card Required Bookings | ✅ (SMS sent by OpenTable) | 🔶 Not supported | 🔶 Not supported | 🔶 Not supported |
Cancel reservations | ✅ | ✅ | 🔶 Not supported | 🔶 Not supported |
Change reservations | ✅ | ✅ | 🔶 Not supported | 🔶 Not supported |
Add reservation notes | ✅ | ✅ | 🔶 Not supported | 🔶 Not supported |
Mark as running late | 🌀 Waiting on partner | ✅ | 🔶 Not supported | 🔶 Not supported |
Mark as confirmed | 🌀 Waiting on partner | 🔶 Not supported | 🔶 Not supported | 🔶 Not supported |
🔶 Not supported = the partner platform doesn't currently expose this capability to integration partners like Slang. 🌀 Waiting on partner = the capability is expected but not yet available.
What this means for your guests
OpenTable venues get the fullest set of self-serve booking management today — known and unknown guests can book, cancel, change, and add notes to reservations, and credit card capture is handled directly by OpenTable.
Resy venues can book known guests, and cancel or change existing reservations, plus mark guests as running late. New/unknown guest booking and credit card bookings support isn’t a current capability.
SevenRooms venues can book both known and unknown guests through Slang. Cancellations, changes, and other management actions aren't currently available through the integration.
Yelp venues can book both known and unknown guests. As with SevenRooms, further reservation management (cancel, change, etc.) isn't currently supported.
A note on unknown guests
"Unknown guest" booking means Slang can create a reservation for a caller who isn't already in the venue's guest database. Where this isn't supported, Slang will only be able to book guests who already exist as a known contact in your reservation system.
Questions?
If you're not sure which integration your venue is on, or want to talk through what a capability gap means for your specific setup, reach out to your account manager or support@slang.ai.