How to manage billing and payment information

Last updated: June 6, 2026

For all billing-related inquiries including payment method updates, subscription details, and billing questions, please contact our dedicated Billing Team at billing@slang.ai

Common billing requests

Our Billing Team can assist you with:

  • Updating credit card information (available through your self-service customer billing portal or by contacting our billing team)

  • Viewing your current monthly subscription fee

  • Understanding your billing cycle and end dates

  • Stopping automatic payments

  • General billing questions

Self-Service Option: Many billing tasks can be completed through your customer billing portal. Contact our Billing Team at billing@support.com to get access to your portal login information.

Pricing and plan changes

If you're interested in exploring different pricing plans or making changes to your current subscription, our Support Team can connect you with your Account Manager who will be able to discuss available options and pricing adjustments.

To get started with pricing inquiries, you can:

  • Submit a request through the Support Widget in the Slang Dashboard

  • Send an email to support@slang.ai

Need additional support?

For any other questions or assistance beyond billing, you can create a support ticket by: