Superhost

Superhost is Slang's next-generation phone agent. It's a speech-to-speech AI — trained directly on audio rather than text — so calls sound and feel more natural than a typical voice bot.

Superhost is available for upgrade. Please reach out to your account manager or support@slang.ai to go over options.

What makes Superhost different

It speaks 97 languages, automatically. Superhost detects the language a caller is speaking and responds in kind, switching mid-call if needed. There's no toggle to turn on — it just works.

It sounds like a real conversation. Because Superhost generates speech natively instead of converting text to speech, tone and pacing adjust naturally as the conversation unfolds — callers can even interrupt mid-response and Superhost adapts, instead of talking over them. Superhost delights callers and is trusted by operators who expect a natural language experience.

It uses conversational cues and builds context during conversations to understand questions from callers more intuitively. For example, if callers are asking about parking, and then general ask "how much does it cost?", Superhost knows that the caller is asking about the price of parking as opposed to an item on the menu or another topic.

Superhost is built with guardrails, and in the rare event something goes wrong with a booking, our system automatically checks in after the call — if a reservation wasn't completed, we'll either finish the booking or reach out to you directly to let you know. Our team also reviews call activity on an ongoing basis to catch and correct issues quickly.

More Insight

Superhost's Conversational Outcomes Chart is a huge leap in call reporting, highlighting important data like transfer and containment rate.

Additional insights include:

• Event Leads

• Call Topics

• During vs After Hours

• Transferred Calls by Hour

Interested in moving to Superhost?

Interested in upgrading to Superhost? Reach out to your account manager or support@slang.ai to go over options.